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About the role
Aayu Hanthana Hotel, located just minutes from Kandy city, offers guests a peaceful setting to escape the demands of daily life and reconnect with nature.
The hotel is looking for a motivated and detail-oriented Junior Executive – Reservations & Administration to join its Colombo 07 Head Office.
The selected candidate will manage reservation enquiries across multiple channels, accurately process bookings, maintain strong communication with travel agencies, and support promotional activities aimed at increasing reservations and guest engagement.
Key Responsibilities
~ Handle all incoming reservation calls, emails, and online booking inquiries.
~ Process and confirm reservations accurately in the system.
~ Maintain regular visits and communication with travel agencies to ensure smooth coordination of reservations.
~ Promote the hotel to travel agents and guests through promotional channels.
~ Support reservation and administrative activities as required.
Requirements
~ Female candidates below 30 years of age.
~ Fluency in English is essential.
~ Previous experience in hotel reservations or marketing roles; 1 year of experience is preferred.
~ Basic knowledge of the hospitality industry.
~ Strong attention to detail.
~ Customer-oriented approach.
~ Candidates residing around Colombo will be given priority.
What We Offer
~ Competitive salary.
~ Attractive incentives.
~ Duty meals.
~ Accommodation.
~ Professional growth opportunities.
~ Supportive and serene working environment.
Application instruction
Forward your updated CV together with the contact details of two non-related referees by email or WhatsApp.