Click to view full size ⛶
About the role
Ai-CHA Ice Cream & Tea is inviting applications for Crew Member positions at its Kiribathgoda branch.
The selected candidates will support day-to-day store operations, deliver friendly customer service, handle billing and POS transactions, maintain displays and cleanliness, promote offers, and work closely with the team to achieve store targets.
Both full-time and part-time candidates are welcome to apply.
Key Responsibilities
~ Deliver friendly and professional customer service to ensure a positive in-store experience.
~ Maintain proper stock levels, organized product displays, and overall store cleanliness.
~ Handle billing and transactions accurately using POS systems.
~ Support sales by promoting offers and helping achieve store targets.
~ Ensure store safety and help minimize stock losses.
~ Report any operational or safety concerns when required.
~ Work collaboratively with team members to ensure smooth daily operations.
~ Perform all duties with punctuality, responsibility, and professionalism.
Requirements
~ Age between 18–30 years.
~ Previous experience in retail, F&B, or customer service will be an advantage.
~ Good communication skills in Sinhala or Tamil.
~ Basic English will be an added advantage.
~ Pleasant personality and professional appearance.
~ Ability to work flexible shifts, including weekends and public holidays.
~ Preference will be given to candidates living close to Kiribathgoda, Makola, Kelaniya, and Kadawatha.
~ Previous barista experience will be an added advantage.